Sportsheets today announced it has reached a 97% fill rate for the quarter ended March 31, 2021.
The company reported a dramatic upswing from December 2020 to the tune of 20% and credits a slew of Q4 operations initiatives for the rapid improvement.
“We invested in our sales forecasting and purchasing patterns; and made the adjustments necessary to ensure we’re able to get our product to customers when they need it,” says Sportsheets B2B Sales Manager Julia Harney. “Virtually eliminating backorders is welcome news and something our customers will certainly appreciate.”
With the surge in sales since early 2020, the company’s purchasing team has put in place new forecasting and inventory management processes to fulfill the growing need; and customers have taken notice.
“We’re incredibly appreciative of Sportsheets’ ability to meet the increasing demands of the market,” says Andy Giesen, Eldorado Trading Buyer. “Their partnership has positioned us to better serve our retail customers and increase business for all involved.”
The company will continue to focus on maintaining its high fill rate for the remainder of 2021 and beyond.
“The Sportsheets team is here to help make our partners successful,” said Sportsheets CEO Julie Stewart. “Customer service doesn’t end at the sale and meeting growing demand is essential. I’m grateful to our loyal customers for their business and proud of our team for always rising to the occasion.”